Support

Need help with Luma? Start here.

Contact Us

If your question isn’t covered below, send us an email and we’ll get back to you as soon as we can.

support@clarved.com

How does meal photo analysis work?

Capture or choose a meal photo, optionally add context, then review AI estimates for calories and macros before logging.

Can I edit AI estimates?

Yes. Every estimate is editable, and your final values are what get saved.

Does Luma keep my meal photos?

By default, meal photos are processed transiently and not persisted after analysis.

How do I manage my Luma Pro subscription?

Subscriptions are managed by Apple. Open the Settings app, tap your Apple Account, then Subscriptions to view, change, or cancel Luma Pro.

Why is Apple Health optional?

Health sync is opt-in. If you enable it, Luma can write confirmed nutrition entries to Apple Health. You can change access anytime in iOS Settings.

Is Luma medical advice?

No. Luma provides nutrition estimates and habit support. It is not a medical device and should not replace professional guidance.